One-click integrations with the best tools.

Manage requests in Slack

Link requests with Linear and Jira

Connected URLs

Data-driven customer insights

CRM Integration

Pass request data to CRM

Broadcast product information and newsletters in Slack

Templates

Customize ready-made designs

No-Code Content builder

Act like a designer

Audience Segmentation

Segment customer outreach

Scheduler

Schedule your broadcast

Engagement Analytics

Capture actionable insights

Bi-directionally integrate Slack conversations with ticketing systems

Zendesk

Connect Slack and Zendesk

Connect Slack and Intercom

HubSpot Service Hub

Connect Slack and HubSpot

Connect Slack and Salesforce Cases

Freshdesk

Connect Slack and Freshdesk

Organize and solve for internal team requests in Slack

Manage internal requests in Slack

Using Slack for Customer Support in B2B (Ultimate Guide)

Team efficiency insights

Resources

Technology

Slack Ticketing System for Internal Support Helpdesk (Guide)

Customers

Help centre

customer stories

Case Studies

Community

Join us

More resources

Help

E-Guide

Blog Articles

Mastering Issue Escalations with Thena's Slack Integration

Read all articles

Resources center

Tutorials

Read our security guides

Help centre

Join our referral program

Referral program

Community

Customers

See all customers

Blog

View all

Mastering Issue Escalations with Thena's Slack Integration

Add to Slack

Request a demo

Products

The ultimate B2B customer experience

Ticketing

Marketing Automation

Connectors

Internal Helpdesk

Product overview

Deliver omni-channel customer support from Slack

Manage requests in Slack

Link requests with Linear and Jira

Connected URLs

Data-driven customer insights

CRM Integration

Pass request data to CRM

Broadcast product information and newsletters in Slack

Templates

Customize ready-made designs

No-Code Content builder

Act like a designer

Audience Segmentation

Segment customer outreach

Scheduler

Schedule your broadcast

Engagement Analytics

Capture actionable insights

Bi-directionally integrate Slack conversations with ticketing systems

Zendesk

Connect Slack and Zendesk

Connect Slack and Intercom

HubSpot Service Hub

Connect Slack and HubSpot

Connect Slack and Salesforce Cases

Freshdesk

Connect Slack and Freshdesk

Organize and solve for internal team requests in Slack

Manage internal requests in Slack

Using Slack for Customer Support in B2B (Ultimate Guide)

Team efficiency insights

Resources

Technology

Slack Ticketing System for Internal Support Helpdesk (Guide)

Customers

Help center

Resources center

Tutorials

Learn more about Thena

Help center

Join our referral program

Referral program

Community

Customers

See all customers

Blog

View all

Mastering Issue Escalations with Thena's Slack Integration

customer stories

Case Studies

Community

Join us

More resources

Help

E-Guide

Blog Articles

Mastering Issue Escalations with Thena's Slack Integration

Read all articles

Request a demo

One click integrations with best tools

4.9/5

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Categories :

Customer Support

Unlock complete Slack data within Zendesk.

Centralize support queues across Intercom and Slack.

Hubspot

Bring Slack conversations into HubSpot with Thena.

Fresdesk

Uncover comprehensive Slack data within Freshdesk.

Unify support efforts by seamlessly linking Slack to Salesforce Cases.

Zendesk

Zendesk Unlock complete Slack data within Zendesk.

Centralize support queues across Intercom and Slack.

HubSpot Ticketing

Bring Slack conversations into HubSpot with Thena.

Freshdesk

Uncover comprehensive Slack data within Freshdesk.

Unify support by linking Slack to Salesforce Cases

Product

Jira

Connect Jira tickets to Thena requests.

Linear

Connect Linear tickets to Thena requests.

Shortcut

Connect Shortcut stories to Thena requests.

Jira

Connect Jira tickets to Thena requests.

Linear

Connect Linear tickets to Thena requests.

Shortcut

Connect Shortcut stories to Thena requests.

Sales

Salesforce

Send customer requests, tags, and summaries in Slack to SFDC.

Hubspot

Send customer requests, tags, and summaries in Slack to HubSpot.

Salesforce CRM

Unify support by linking Slack to Salesforce Cases

HubSpot CRM

Bring Slack conversations into HubSpot with Thena.

Customer Success

Best practices, research and tips on managing customers.

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