Blog Writer

Ankit Saxena is the Co-Founder and CEO of Thena, focused on building a channel-native, account-centric AI support platform. He brings 15+ years of experience across post-sales, GTM, and product leadership.

Explore articles by Biplab on AI, customer success, and support automation, offering deep insights into transforming customer service with Thena.

Discover Dhawal’s insights on AI tools, Slack integrations, and modern support workflows to streamline customer experience with Thena.

Govind Kavaturi is the Co-Founder of Thena, leading marketing and growth. He’s a global community builder and former GTM leader at Branch, focused on driving demand and brand in the AI support space.

Read expert articles by Gozde Gorce on support automation, CX trends, and AI applications in modern customer service.

Jordan Pierro – Scaling GTM and leading high-performing SaaS sales teams

Lauren Davis is a product marketing leader with experience at Siena AI, Thena, Meta, and more—known for driving GTM strategy, positioning, and customer-focused messaging in SaaS.

Gain expert advice from Mike Molinet on building AI-driven customer support systems and enhancing B2B communication using Slack.

Paulina is a content strategist who transforms complex SaaS concepts into compelling thought-leadership narratives.

Explore customer-centric insights from Sucharitha on AI ticketing, support best practices, and seamless communication with Thena.

Read Unmukt’s blogs on optimizing Slack support, improving ticket resolution, and integrating AI in customer experience.

S. Victor Joseph – Building world-class customer support at Thena