Lauren Davis
Product marketing manager
Lauren Davis is a seasoned product marketing leader with a decade of experience shaping go-to-market strategy at high-growth SaaS companies. She’s worked on product marketing at Thena, Meta (via Kustomer), Projector, and Zeus Living, and currently drives product marketing at Siena AI. Lauren brings a sharp eye for positioning, a deep understanding of customer experience, and a proven track record of launching impactful messaging in fast-moving markets.
Articles
Bundle Similar Requests Together with Thena’s Merge
Jan 14, 2025
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By
Lauren Davis
Understanding Your Customers Better Through Behavior Analysis
Jan 14, 2025
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By
Lauren Davis
Enhancing Customer Communication in Slack with Thena’s Auto-Respond
Jan 14, 2025
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By
Lauren Davis
How Mobile Takes Modern Customer Support to the Next Level
Jan 14, 2025
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By
Lauren Davis
How Modern Companies Supercharge Their Capacity Planning with Slack Data
Jan 14, 2025
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By
Lauren Davis
Humans of CS vol. 02: Travis Perkins | biggest takeaway for CS from 2023
Jan 14, 2025
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By
Lauren Davis
Humans of CS vol. 03: Gozde Gorce | What are the most challenging lessons or moments in CS from 2023?
Jan 14, 2025
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By
Lauren Davis
Humans of CS vol. 04: Kristin O’Neill | Client experiences should never be a one-size fits all model.
Jan 14, 2025
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By
Lauren Davis
Humans of CS vol. 05: Chris Dishman | CSQLs (CS qualified leads) and other metrics you should be tracking
Jan 14, 2025
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By
Lauren Davis
Humans of Customer Success vol. 6: Steph Townes | Scaled CS is the Name of the Game
Jan 14, 2025
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By
Lauren Davis
Integrating External Links with Thena for Enhanced Collaboration
Jan 14, 2025
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By
Lauren Davis
Manage Customer Feedback in Slack with Thena’s CSAT
Jan 14, 2025
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By
Lauren Davis
Mastering Issue Escalations with Thena's Slack Integration
Jan 14, 2025
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By
Lauren Davis
Optimize Your Request Management with Thena’s Custom Fields
Jan 14, 2025
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By
Lauren Davis
Slack and Thena Usher in a New Era of Collaboration
Jan 14, 2025
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By
Lauren Davis
Thena Ranked #1 for Chat / Live Support in G2’s Grid Report Fall 2023
Jan 14, 2025
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By
Lauren Davis
Thena's AI Insights: Transforming Customer Support Dynamics
Jan 14, 2025
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By
Lauren Davis
Transforming Slack into a Customer Communications Powerhouse for Modern Companies
Jan 14, 2025
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By
Lauren Davis
Unveiling CS Parliament: Your Hub for CS Networking, Learning, and Job opportunities
Jan 14, 2025
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By
Lauren Davis
Vitally Talks CS: Insights on Meeting Customers & More
Jan 14, 2025
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By
Lauren Davis