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Jennice
Hey, my billing dashboard still shows old invoices after today’s
refresh. Any idea why?
Taylor
Hi Jennice! That usually happens when the cache isn’t cleared.
Are you calling /syncBillingData on each dashboard load?
Jennice
No, just on login.
Jennice
That be helpful.
Powered by
AI agent
Taylor
Taylor
Got it. Try calling it on view load or set a shorter cache TTL.
Want a quick code sample?
Taylor
Here you go
// Trigger cache sync on dashboard view load
useEffect(() => {
// Trigger cache sync on dashboard view load
useEffect(() => {
Jennice
Hey, my billing dashboard still shows old invoices after today’s
refresh. Any idea why?
Taylor
Hi Jennice! That usually happens when the cache isn’t cleared.
Are you calling /syncBillingData on each dashboard load?
Jennice
No, just on login.
Jennice
That be helpful.
Powered by
AI agent
Jenny
Taylor
Got it. Try calling it on view load or set a shorter cache TTL.
Want a quick code sample?
Taylor
Here you go
// Trigger cache sync on dashboard view load
useEffect(() => {
// Trigger cache sync on dashboard view load
useEffect(() => {
Jennice
Hey, my billing dashboard still shows old invoices after today’s
refresh. Any idea why?
Taylor
Hi Jennice! That usually happens when the cache isn’t cleared.
Are you calling /syncBillingData on each dashboard load?
Jennice
No, just on login.
Jennice
That be helpful.
Powered by
AI agent
Taylor
Taylor
Got it. Try calling it on view load or set a shorter cache TTL.
Want a quick code sample?
Taylor
Here you go
// Trigger cache sync on dashboard view load
useEffect(() => {
// Trigger cache sync on dashboard view load
useEffect(() => {
Jennice
Hey, my billing dashboard still shows old invoices after today’s
refresh. Any idea why?
Taylor
Hi Jennice! That usually happens when the cache isn’t cleared.
Are you calling /syncBillingData on each dashboard load?
Jennice
No, just on login.
Jennice
That be helpful.
Powered by
AI agent
Taylor
Taylor
Got it. Try calling it on view load or set a shorter cache TTL.
Want a quick code sample?
Taylor
Here you go
// Trigger cache sync on dashboard view load
useEffect(() => {
// Trigger cache sync on dashboard view load
useEffect(() => {
Jennice
Hey, my billing dashboard still shows old invoices after today’s
refresh. Any idea why?
Taylor
Hi Jennice! That usually happens when the cache isn’t cleared.
Are you calling /syncBillingData on each dashboard load?
Jennice
No, just on login.
Jennice
That be helpful.
Powered by
AI agent
Taylor
Taylor
Got it. Try calling it on view load or set a shorter cache TTL.
Want a quick code sample?
Taylor
Here you go
// Trigger cache sync on dashboard view load
useEffect(() => {
// Trigger cache sync on dashboard view load
useEffect(() => {
Jennice
Hey, my billing dashboard still shows old invoices after today’s
refresh. Any idea why?
Taylor
Hi Jennice! That usually happens when the cache isn’t cleared.
Are you calling /syncBillingData on each dashboard load?
Jennice
No, just on login.
Jennice
That be helpful.
Powered by
AI agent
Taylor
Taylor
Got it. Try calling it on view load or set a shorter cache TTL.
Want a quick code sample?
Taylor
Here you go
// Trigger cache sync on dashboard view load
useEffect(() => {
// Trigger cache sync on dashboard view load
useEffect(() => {
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Messages
Raverio
Hey team, we’re seeing something weird. We disabled a feature flag (beta_dashboard_ui) about an hour ago, but some users are still seeing
the new UI. We’ve already confirmed the flag is off in the dashboard and the targeting rules were removed. Any idea what might be going on?
Jamie
Hi Raverio — based on similar reports from other teams, this usually happens when the client SDK is caching flag values longer than expected.
If you're using the React SDK, the default TTL is 60 minutes unless it's overridden in your config. It's also worth confirming if the forceRefresh()
method is being called after updates. Would you like me to link you to the section in the docs that covers this?
APP
Jamie
Great, here's the link to the refresh behavior section in the SDK docs. If forceRefresh() isn’t triggered, the stale value could persist for users with
long-lived sessions, especially if the SDK is initialized at app start and never rehydrated. It wouldn’t impact everyone uniformly — more likely users
who had the app open during the flag change. Some teams set up a listener to auto-refresh on flag updates; I can show you a sample snippet
if that’s helpful too.
APP
Raverio
Yes, that would be helpful. We’re using the React SDK, and I’m not sure we’re calling forceRefresh() anywhere. This could definitely be a caching
thing. Also, would this affect only certain users or everyone?
Raverio
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Hey team, uploads to our projects are failing — it says
"Storage quota exceeded." What's going on?
Thanks for reaching out! Your current
plan includes 500GB of storage. Based
on recent activity, you’re close to your limit.
Can we get a temporary extension while we sort
it out internally?
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