š Rated #1 by G2 thisĀ Fall 2023. Recognized across 10 Grid Reports.
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Start managing your customers faster, quicker, and easier from Slack.
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Products
Solutions
Resources
Company
Request Management
Use AI to detect, triage, resolve and review customer requests in Slack
SLAs & Alerts
Setup SLAs & reminders to customer requests on Slack
Analytics
Know first response times, resolution times, and SLA breaches
Connectors
Connect customer interactions with email ticketing tools and CRM
Marketing Automation
Build & send marketing communication by type, geo, and cohort
Channel Management
Create, archive and reviveĀ channels programmatically
Knowledge Base AI
BETA
NEW
Integrate your knowledge base documentation with AI to provide quick and automated responses to your customers' messages on Slack.
Customer Success
NEW
Strengthen customer connections in Slack, nurture relationships and drive business success.
Customer Support
NEW
Integrate email-based ticketing systems. Assign tickets, and receive notifications for seamless teamwork.
Marketing
NEW
Connect with customers on Slack. Effortlessly create, send, and schedule marketing campaigns on a large scale.
Leadership
NEW
Analyze and act to customer service metrics, such as first response time, and customer sentiment on Slack.
customer stories
Case Study
Community
Join us
More resources
Integrations
Connect Slack with tools
Security
Read our security guidelines
Help
Read our product guides
About us
Know about our company
E-Guide
Blog Articles
Productivity
Slack Custom Bots 101: A New Approach to Slack Productivity
Technology
How Modern Companies Supercharge Their Capacity Planning with Slack Data
Technology
Slack and Thena Usher in a New Era of Collaboration
Read all articles
About us
Letās get to know about Thena
Careers
Opportunities waiting for you
Pricing
Customers
Resources
customer stories
Case Studies
Community
Join us
More resources
Integrations
Connect Slack with tools
Security
Read our security guidelines
Help
Read our product guides
About us
Know about our company
E-Guide
Blog Articles
Productivity
Slack Custom Bots 101: A New Approach to Slack Productivity
Technology
How Modern Companies Supercharge Their Capacity Planning with Slack Data
Technology
Slack and Thena Usher in a New Era of Collaboration
Read all articles
Log In
Add to
Slack
Request a Demo
Products
Request Management
Assign, close, convert, and review incoming customer requests on Slack
SLAS & Alerts
Setup SLAs & reminders to customer requests on Slack
Analytics
Know first response times, resolution times, and SLA breaches
Connectors
Connect customer interactions with email ticketing tools and CRM
Marketing Automation
Build & send marketing communication by type, geo, and cohort
Channel Management
Create, archive and reviveĀ channels programmatically
Knowledge Base AI
BETA
NEW
Integrate your knowledge base documentation with AI to provide quick and automated responses to your customers' messages on Slack.
Solutions
Customer Success
NEW
Strengthen customer connections in Slack, nurture relationships and drive business success.
Customer Support
NEW
Integrate email-based ticketing systems. Assign tickets, and receive notifications for seamless teamwork.
Marketing
NEW
Connect with customers on Slack. Effortlessly create, send, and schedule marketing campaigns on a large scale.
Leadership
NEW
Analyze and act to customer service metrics, such as first response time, and customer sentiment on Slack.
Resources
customer stories
Case Study
Community
Join us
More resources
Integrations
Connect Slack with tools
Security
Read our security guidelines
Help
Read our product guides
About us
Know about our company
E-Guide
Blog Articles
Productivity
Slack Custom Bots 101: A New Approach to Slack Productivity
Technology
How Modern Companies Supercharge Their Capacity Planning with Slack Data
Technology
Slack and Thena Usher in a New Era of Collaboration
Read all articles
Customers
Pricing
Login
Company
About us
Letās get to know about thena
Careers
Opportunities waiting for you
Log In
Request a Demo
Add to
Slack
Developed By Mahmud Niloy.
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Revolutionizing Customer Success with Slack in B2B SaaS
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Building new world of
customer relationships
New world is
Ā
messaging-first.
We dreamt up how this new world could look like and started building ā really fast
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No slowness
No distractions
No low standards
No complacency
We operate around-the-clock.
Palo Alto
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New York
33 Irving Pl
New York, NY 10003
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Bangalore
558, Vriddhi, 4th Floor, 9th A Main Rd, Binnamangala
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Start managing your customers faster and easier from Slack.
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Request a Demo
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Developed By Mahmud NIloy.
