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Revolutionizing Customer Success with Slack in B2B SaaS

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One tool to 

communicate
collaborate

with your customers.

Service and manage your customers in effortlessly

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Free Forever
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Customer success
Trusted by some of the fastest growing companies
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workramp
toplyne

Deliver superior customer experience

Without leaving
Customer channel
David henricksJhonny VinoDavid HenricksJhonny Vino
Conversational Ticketing

Automatically recognize customer asks from conversations and connect traditional ticketing systems to Slack.

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Jhonny Vino
product updatesEventsRSVP
Marketing Automation

Send product, marketing, and incident updates to customers based on customer type, geography, and activity.

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David Henricks
Open requestsBilling and renewals
Alerts

Track, notify, and summarize based on customer expectations.

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Engagement Intelligence

Analyze conversational patterns of customers across all teams interacting with customers.

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Get Started

Slack is the modern way to manage customer communication

“Slack is where work happens, for us and our customers, so being able to support our customers in Slack, without them or us needing to switch context is of strategic importance to our business."

Rishen Kapoor
Co-founder, Toplyne
Customer Management
“How We Retain and Grow $100k+ accounts with Slack at Branch”
Mike Molinet,Co-founder & COO
Branch
Read the story

“Shared Slack channels are so nice. Getting to the point that I want anyone I frequently email to join one. I can actually see Slack replacing email for a majority of business to business communication."

Josh Curl
Co-founder, Hightouch

Built for all customer-facing teams.

INCLUDING FEATURES:
No more triaging.
Supercharge your productivity.
Identify customer sentiment.
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Customer request board
INCLUDING Features:
Stay accessible and organized in Slack.
Set expectations with customers.
Get real-time feedback on customer service.
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INCLUDING FEATURES:
Build customer empathy.
Go to Market. Announce. Repeat.
Measure what matters.
Book a Meeting
customer channel
Including FEATURES:
Market products in conversation.
Create high-quality content.
Prospect, Engage and Measure.
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Send activity

Connect industry-first customer data points to your favourite tools.

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Activate conversational ticketing in minutes.

Start managing your customers faster and easier from Slack.

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