Pricing

Start free while you're human-only.

Start free while you're human-only.

Free

$0

/user/month

Up to 10 user seats

Up to 1,000 tickets/month

Slack & email

Account management

Up to 2 help centers

Get started

Standard Billed annually

$79

/user/month

Everything in Free +

AI web chat

AI agent studio

MCP

APIs

Start free trial

Enterprise

Let's talk

Let's talk

Everything in Standard +

AI agent custom deployments

MS Teams

Enterprise APIs

Enterprise security features

Book a demo

“Thena has been invaluable in bringing everything together in one place.”

“Thena has been invaluable in bringing everything together in one place.”

Rachael Thomas

Developer success engineer, Knock

From Free to Enterprise,

From Free to Enterprise,

AI is the baseline.

AI is the baseline.

Free

AI ticket detection

AI ticket summaries

AI tagging

AI assistant

Standard

AI auto-responses

AI co-pilot

AI powered workflows

MCP

Enterprise

Unlimited MCP

Enterprise security

AI agent studio

Enterprise APIs

Compare plans

Ticketing platform

Free

Standard

Enterprise

Tickets

Teams

Routing

Accounts

Custom statuses

Custom fields

Insights

SLA

Inbox

Views

Triage

Notes

Emoji actions

Forms

Auto-responders

CSAT

Workflows

Customer portal

RBAC

Unlimited

Limited

Limited

API

Limited

Unlimited

Webhooks

Limited

Unlimited

MCP

Unlimited

Limited

AI agents

Unlimited

Limited

Channels

Email

Slack

Email

Discord

Web chat

MS Teams

Knowledge base

Help centers

Unlimited

2

Unlimited

WYSWIG editor

Live collaboration

Articles

Collections

Apps

HubSpot

Salesforce

Jira

Custom apps

Build custom AI agents

Build your own AI agents from scratch with customized flows.

Build custom AI agents

Build your own AI agents from scratch with customized flows.

Customer support AI

Sign up for free.

Customer support AI

Sign up for free.