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Simple, transparent pricing that grows with you
Total 10 Channels
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Free Forever
$0
Start Now
Engage with customers on Slack for up to 20 Slack Connect Channels
Team
Most Popular
$48
Channel/year
Total $480/year
Try For Free
Manage customer communication on Slack at scale
Done
Solved
Unlimited
8hr SLA Slack Support
Frame
Enterprise
Box
Contact Sales
Build custom Slack workflows to manage high volume customer inquiries
Free Forever
$0
Start Now
Engage with customers on Slack for up to 20 Slack Connect Channels
Team
Most Popular
$5
Channel/month
Total $50/month
Try for Free
Manage customer communication on Slack at scale
Unlimited
8hr SLA Slack Support
Enterprise
Contact Sales
Build custom Slack workflows to manage high volume customer inquiries
Connectors
Integrate Slack Connect and Ticketing platforms
Request Management
Detect, Track, and Manage requests for Slack Connect
Analytics
Analyze customer engagement activity for Slack Connect
SLA & Alerts
Get request alerts on assignment and SLAs in Slack
Marketing Automation
Send out templated messages in bulk and track engagement
Whitelabelling
Whitelabel support in Slack Connect
Internal Ticketing
Create and track tickets in internal Slack channels
Channel Limit
Get Thena added to Slack channels
20
Unlimited
Unlimited
Support
Get real time support on Slack
24hr SLA
8hr SLA
Slack Support
4 hr SLA Slack Support
CRM Integration
Integrate requests with CRM platforms
Internal Helpdesk
Manage your internal customers in Slack
APIs & Webhooks
Send request data to your internal systems
Security review
Advanced security and vendor reviews
MSA
Custom Service Agreements and Legal reviews
Dedicated Account Manager
Get onboarded and managed by an expert
Start Now
Engage with customers on Slack for up to 20 Slack Connect Channels
Try for Free
Manage customer communication on Slack at scale
Contact Sales
Build custom Slack workflows to manage high volume customer inquiries
Customers have rated Thena an average of 4.8 out of 5.
"A must have tool for CS & Support Teams.
"Slack support on steroids powered by Thena"

Frequently Asked Questions

Find answers to commonly asked questions. If you can't find the information you're looking for, please contact sales.
Does Thena have a limit to users?
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No limit to users. Unlimited number of users in your company can access Thena.
What does Thena trial include?
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Access to all  Thena features in the Team Plan for unlimited number of channels and users.
Can Thena be used as Internal Helpdesk?
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Internal Helpdesk is only part of Enterprise Plan, if you are interested to use Thena for internal issue tracking, please reach out to us here.
Does Thena provide discounts to startups?
If you raised VC money under $5m, you are eligible for discounts up to 90%. Apply here.

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