🚀 The rise of Slack in B2B customer relationships.
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Request Mangement
Assign, close, convert, and review incoming customer requests on Slack
SLAs & Alerts
Setup SLAs & reminders to customer requests on Slack
Analytics
Know first response times, resolution times, and SLA breaches
Connectors
Connect customer interactions with email ticketing tools and CRM
Marketing Automation
Build & send marketing communication by type, geo, and cohort
Channel Management
Create, archive and revive channels programmatically
teams
Customer Success
Delight customers with ease and speed
Support
Make support Conversational again
Product
Build products based on customer feedback
Marketing
Communicate with customers at the right time
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Customer Management
Mastering Customer Management in Slack: 7 Tips for Improved Efficiency
Communication
How to Monetize Shared Slack Channels to Create Additional Revenue Streams
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Product
Request Mangement
Leverage agile frameworks to provide a robust synopsis for high level.
SLAs Alerts
Leverage agile frameworks to provide a robust synopsis for high level.
Analytics
Leverage agile frameworks to provide a robust synopsis for high level.
Connectors
Leverage agile frameworks to provide a robust synopsis for high level.
Marketing Automation
Leverage agile frameworks to provide a robust synopsis for high level.
Channel Management
Leverage agile frameworks to provide a robust synopsis for high level.
Solution
teams
Customer Success
Delight customers with ease and speed
Support
Make support Conversational again
Product
Build products based on customer feedback
Marketing
Communicate with customers at the right time
latest from blog
Customer Management
Mastering Customer Management in Slack: 7 Tips for Improved Efficiency
Communication
How to Monetize Shared Slack Channels to Create Additional Revenue Streams
Read all Articles
customer stories
Read More
event
Join the event
learn more
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Integrations
With your favourite tools.
Security
Industry-leading security
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Compare the plans and find yours
Simple, transparent pricing that grows with you
Total 10 Channels
Annually [Save 20%]
Monthly
Free Forever
$0
Start Now
Engage with customers on Slack for up to 20 Slack Connect Channels
Team
Most Popular
$48
Channel/year
Total $
480
/year
Try For Free
Manage customer communication on Slack at scale
Unlimited
8hr SLA Slack Support
Enterprise
Contact Sales
Build custom Slack workflows to manage high volume customer inquiries
Free Forever
$0
Start Now
Engage with customers on Slack for up to 20 Slack Connect Channels
Team
Most Popular
$5
Channel/month
Total $
50
/month
Try for Free
Manage customer communication on Slack at scale
Unlimited
8hr SLA Slack Support
Enterprise
Contact Sales
Build custom Slack workflows to manage high volume customer inquiries
Connectors
Integrate Slack Connect and Ticketing platforms
Request Management
Detect, Track, and Manage requests for Slack Connect
Analytics
Analyze customer engagement activity for Slack Connect
SLA & Alerts
Get request alerts on assignment and SLAs in Slack
Marketing Automation
Send out templated messages in bulk and track engagement
Whitelabelling
Whitelabel support in Slack Connect
Internal Ticketing
Create and track tickets in internal Slack channels
Channel Limit
Get Thena added to Slack channels
20
Unlimited
Unlimited
Support
Get real time support on Slack
24hr SLA
8hr SLA
Slack Support
4 hr SLA Slack Support
CRM Integration
Integrate requests with CRMÂ platforms
Internal Helpdesk
Manage your internal customers in Slack
APIs & Webhooks
Send request data to your internal systems
Security review
Advanced security and vendor reviews
MSA
Custom Service Agreements and Legal reviews
Dedicated Account Manager
Get onboarded and managed by an expert
Start Now
Engage with customers on Slack for up to 20 Slack Connect Channels
Try for Free
Manage customer communication on Slack at scale
Contact Sales
Build custom Slack workflows to manage high volume customer inquiries
Customers have
rated
Thena an average of 4.8 out of 5.
"A must have tool for CS & Support Teams.
"Slack support on steroids powered by Thena"
Frequently Asked Questions
Find answers to commonly asked questions. If you can't find the information you're looking for, please
contact sales.
Does Thena have a limit to users?
No limit to users. Unlimited number of users in your company can access Thena.
What does Thena trial include?
Access to all  Thena features in the Team Plan for unlimited number of channels and users.
Can Thena be used as Internal Helpdesk?
Internal Helpdesk is only part of Enterprise Plan, if you are interested to use Thena for internal issue tracking, please reach out to us
here
.
Does Thena provide discounts to startups?
If you raised VC money under $5m, you are eligible for discounts up to 90%.
Apply here
.
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