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Introducing the "Slack Best Practice Guide for B2B Customer Communication"
Communication
Introducing the "Slack Best Practice Guide for B2B Customer Communication"
Govind
Govind
June 5, 2023
Read our blog
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Producitivity on Slack
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A Comprehensive Guide to Using Slack for Customer Support
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A Comprehensive Guide to Using Slack for Customer Support
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Key Slack Analytics for Customer Service to Leverage in 2023
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Slack's Dominance in B2B Enterprise SaaS: Why SaaS Companies Rely on Slack
Customer Management
Slack's Dominance in B2B Enterprise SaaS: Why SaaS Companies Rely on Slack
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5 min read
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Introducing the "Slack Best Practice Guide for B2B Customer Communication"
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2 Minutes
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Paulina
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Govind
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Sucharitha
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Sucharitha
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Sucharitha
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April 12, 2023
How to Use Slack Connect Effectively
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How to Use Slack Connect Effectively
Paulina
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June 9, 2023
Introducing the "Slack Best Practice Guide for B2B Customer Communication"
Communication
Introducing the "Slack Best Practice Guide for B2B Customer Communication"
Govind
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Communication
How to Onboard Customers using Slack
Paulina
Paulina
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5 Best Slack Apps for Customer Support Teams in 2023
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April 27, 2023
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5 Support Ticketing Tools for Serving Customers on Slack
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How to Monetize Shared Slack Channels to Create Additional Revenue Streams
Communication
How to Monetize Shared Slack Channels to Create Additional Revenue Streams
Gözde
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April 26, 2023
The Rise of Slack: Why B2B Communication is Moving Away from Email
Communication
The Rise of Slack: Why B2B Communication is Moving Away from Email
Gözde
Gözde
April 12, 2023
Convert Slack messages from customers into support tickets in your ticketing system
Communication
Convert Slack messages from customers into support tickets in your ticketing system
Govind
Govind
April 26, 2023
Email vs Slack: which platform works better for customer support?
Communication
Email vs Slack: which platform works better for customer support?
Biplab
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March 15, 2023
5 Tips For Companies to Increase Their Support Resolution Times on Slack
Communication
5 Tips For Companies to Increase Their Support Resolution Times on Slack
Biplab
Biplab
March 22, 2023
5 Ways Slack Can Help You Have a Better Relationship With Your Customer
Communication
5 Ways Slack Can Help You Have a Better Relationship With Your Customer
Biplab
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10 Ways to Engage with Your Customer on Slack
Communication
10 Ways to Engage with Your Customer on Slack
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The Landscape of Messaging Platforms for Business Communication in 2023
Communication
The Landscape of Messaging Platforms for Business Communication in 2023
Paulina
Paulina
April 17, 2023
5 Reasons Slack Connect Guarantees a Higher Net Retention Rate
Customer Management
5 Reasons Slack Connect Guarantees a Higher Net Retention Rate
Paulina
Paulina
June 2, 2023
Journey to the future of customer relationships
Customer Management
Journey to the future of customer relationships
Ankit
Ankit
May 24, 2023
How to Effectively Run POCs (Proof of Concepts) on Slack
Customer Management
How to Effectively Run POCs (Proof of Concepts) on Slack
Paulina
Paulina
May 12, 2023
How to Configure Slack Notifications for Customer Messages
Customer Management
How to Configure Slack Notifications for Customer Messages
Paulina
Paulina
April 28, 2023
Key Slack Analytics for Customer Service to Leverage in 2023
Customer Management
Key Slack Analytics for Customer Service to Leverage in 2023
Paulina
Paulina
April 26, 2023
4 Examples of Companies Using Slack Connect for Customer Success
Customer Management
4 Examples of Companies Using Slack Connect for Customer Success
Gözde
Gözde
April 26, 2023
Slack's Dominance in B2B Enterprise SaaS: Why SaaS Companies Rely on Slack
Customer Management
Slack's Dominance in B2B Enterprise SaaS: Why SaaS Companies Rely on Slack
Gözde
Gözde
April 26, 2023
Mastering Customer Management in Slack: 7 Tips for Improved Efficiency
Customer Management
Mastering Customer Management in Slack: 7 Tips for Improved Efficiency
Gözde
Gözde
April 26, 2023
Transform your Slack into a powerful customer communication channel in 2023
Customer Management
Transform your Slack into a powerful customer communication channel in 2023
Govind
Govind
April 26, 2023
Slack is the most critical tool for CS Ops teams in 2023. Know why?
Customer Management
Slack is the most critical tool for CS Ops teams in 2023. Know why?
Govind
Govind
April 26, 2023
Increase NRR by managing customers on Slack
Customer Management
Increase NRR by managing customers on Slack
Govind
Govind
April 12, 2023
Never Lose a Customer Request Again: Slack Alerts with Thena
Customer Management
Never Lose a Customer Request Again: Slack Alerts with Thena
Paulina
Paulina
April 26, 2023
How We Retain and Grow $100k+ accounts with Slack at Branch
Customer Management
How We Retain and Grow $100k+ accounts with Slack at Branch
Mike
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April 12, 2023
Slack for Customer Service: What Metrics to Track
Customer Management
Slack for Customer Service: What Metrics to Track
Paulina
Paulina
April 12, 2023
Five Signs That Your Customer Support on Slack Is Failing
Customer Management
Five Signs That Your Customer Support on Slack Is Failing
Paulina
Paulina
April 12, 2023
3 Biggest Challenges for Customer Support Leadership in 2022
Customer Management
3 Biggest Challenges for Customer Support Leadership in 2022
Govind
Govind
April 26, 2023
5 Reasons Why Your Customer Wants Slack
Customer Management
5 Reasons Why Your Customer Wants Slack
Paulina
Paulina
April 12, 2023
Does Slack Improve Customer Retention?
Customer Management
Does Slack Improve Customer Retention?
Paulina
Paulina
April 12, 2023
Conversational Ticketing in Slack. Make customer support easy and quick.
Customer Management
Conversational Ticketing in Slack. Make customer support easy and quick.
Paulina
Paulina
April 3, 2023
2 Easy Steps to Launch Slack Connect and Onboard Your Customer
Customer Management
2 Easy Steps to Launch Slack Connect and Onboard Your Customer
Biplab
Biplab
March 15, 2023
7 Best Slack Integrations for Customer Service Teams
Technology
7 Best Slack Integrations for Customer Service Teams
Paulina
Paulina
June 5, 2023
A Comprehensive Guide to Using Slack for Customer Support
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A Comprehensive Guide to Using Slack for Customer Support
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April 27, 2023
How to Use Slack for Marketing? (+Slack Newsletter Template)
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How to Use Slack for Marketing? (+Slack Newsletter Template)
Paulina
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April 26, 2023
Slack Ticketing System for Internal Support Helpdesk (Guide)
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Slack Ticketing System for Internal Support Helpdesk (Guide)
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April 26, 2023
Building a Responsible AI Future: The Role of Data Governance at Thena
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Ankit
Ankit
April 26, 2023
Freshdesk-Slack Integration with Thena: Convert Customer Messages into Freshdesk Tickets
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Paulina
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April 26, 2023
HubSpot-Slack Integration with Thena (Guide)
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HubSpot-Slack Integration with Thena (Guide)
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June 2, 2023
Salesforce Cases-Slack Integration with Thena: Never Reroute Customer Requests Again
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Salesforce Cases-Slack Integration with Thena: Never Reroute Customer Requests Again
Unmukt
Unmukt
March 15, 2023
Zendesk-Slack Integration with Thena [Ultimate Playbook]
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Zendesk-Slack Integration with Thena [Ultimate Playbook]
Unmukt
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April 26, 2023
Intercom-Slack Integration with Thena: Everything You Need to Know
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Unmukt
Unmukt
March 15, 2023
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