Thena logo

Request for Thena Demo today!

Start managing your customers faster, quicker, and easier from Slack.
cross icon
🚀 Start organizing your customer Slack Channels with Thena today. Signup for free.
X
Revolutionizing Customer Success with Slack in B2B SaaS

We will email you the download link.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Manage your customers faster, better, and easier.

Be smart and effective about managing your customers with articles, guides, and case studies.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Beatiful drawing
How We Retain and Grow $100k+ accounts with Slack at Branch
Customer Management
How We Retain and Grow $100k+ accounts with Slack at Branch
Mike
Mike
3 Minutes
Read our blog
All Blogs
Producitivity on Slack
Communication tips
Customer management
Technology stack
Building a Responsible AI Future: The Role of Data Governance at Thena
Technology
Building a Responsible AI Future: The Role of Data Governance at Thena
Ankit
Ankit
Co-founder & CEO
2 Minutes
Transform your Slack into a powerful customer communication channel in 2023
Customer Management
Transform your Slack into a powerful customer communication channel in 2023
Govind
Govind
Co-founder, Thena
4 Minutes
Freshdesk-Slack Integration with Thena: Convert Customer Messages into Freshdesk Tickets
Technology
Freshdesk-Slack Integration with Thena: Convert Customer Messages into Freshdesk Tickets
Paulina
Paulina
Content Writer
3 Minutes
Slack is the most critical tool for CS Ops teams in 2023. Know why?
Customer Management
Slack is the most critical tool for CS Ops teams in 2023. Know why?
Govind
Govind
Co-founder, Thena
2 Minutes
Increase NRR by managing customers on Slack
Customer Management
Increase NRR by managing customers on Slack
Govind
Govind
Co-founder, Thena
2 Minutes
HubSpot-Slack Integration with Thena: Convert Customer Messages into HubSpot Tickets
Technology
HubSpot-Slack Integration with Thena: Convert Customer Messages into HubSpot Tickets
Paulina
Paulina
Content Writer
3 Minutes
Never Lose a Customer Request Again: Slack Alerts with Thena
Customer Management
Never Lose a Customer Request Again: Slack Alerts with Thena
Paulina
Paulina
Content Writer
2 Minutes
How We Retain and Grow $100k+ accounts with Slack at Branch
Customer Management
How We Retain and Grow $100k+ accounts with Slack at Branch
Mike
Mike
Co-Founder & COO, Branch
3 Minutes
Slack for Customer Service: What Metrics to Track
Customer Management
Slack for Customer Service: What Metrics to Track
Paulina
Paulina
Content Writer
2 Minutes
Five Signs That Your Customer Support on Slack Is Failing
Customer Management
Five Signs That Your Customer Support on Slack Is Failing
Paulina
Paulina
Content Writer
2 Minutes
Salesforce Cases-Slack Integration with Thena: Never Reroute Customer Requests Again
Technology
Salesforce Cases-Slack Integration with Thena: Never Reroute Customer Requests Again
Unmukt
Unmukt
Co-founder, Thena
3 Minutes
Zendesk-Slack Integration With Thena: Conversational Ticketing Made Easy
Technology
Zendesk-Slack Integration With Thena: Conversational Ticketing Made Easy
Unmukt
Unmukt
Co-founder, Thena
3 Minutes
Intercom-Slack Integration with Thena: Everything You Need to Know
Technology
Intercom-Slack Integration with Thena: Everything You Need to Know
Unmukt
Unmukt
Co-founder, Thena
3 Minutes
3 Biggest Challenges for Customer Support Leadership in 2022
Customer Management
3 Biggest Challenges for Customer Support Leadership in 2022
Govind
Govind
Co-founder, Thena
1 min
Email vs Slack: which platform works better for customer support?
Communication
Email vs Slack: which platform works better for customer support?
Biplab
Biplab
Content Writer
5 Tips For Companies to Increase Their Support Resolution Times on Slack
Communication
5 Tips For Companies to Increase Their Support Resolution Times on Slack
Biplab
Biplab
Content Writer
5 Reasons Why Your Customer Wants Slack
Customer Management
5 Reasons Why Your Customer Wants Slack
Paulina
Paulina
Content Writer
2 mins
Does Slack Improve Customer Retention?
Customer Management
Does Slack Improve Customer Retention?
Paulina
Paulina
Content Writer
2 mins
Conversational Ticketing in Slack. Make customer support easy and quick.
Customer Management
Conversational Ticketing in Slack. Make customer support easy and quick.
Paulina
Paulina
Content Writer
2 mins
5 Ways Slack Can Help You Have a Better Relationship With Your Customer
Communication
5 Ways Slack Can Help You Have a Better Relationship With Your Customer
Biplab
Biplab
Content Writer
3 read
Email or Slack? Which Platform Is The Winner to Manage Customers Efficiently?
Productivity
Email or Slack? Which Platform Is The Winner to Manage Customers Efficiently?
Sucharitha
Sucharitha
Content Writer
5 min read
5 Ways to Effectively Manage Your Customers on Slack
Productivity
5 Ways to Effectively Manage Your Customers on Slack
Sucharitha
Sucharitha
Content Writer
3 min read
2 Easy Steps to Launch Slack Connect and Onboard Your Customer
Customer Management
2 Easy Steps to Launch Slack Connect and Onboard Your Customer
Biplab
Biplab
Content Writer
2 min read
10 Ways to Engage with Your Customer on Slack
Communication
10 Ways to Engage with Your Customer on Slack
Paulina
Paulina
Content Writer
3 min read
The Landscape of Messaging Platforms for Business Communication in 2022
Communication
The Landscape of Messaging Platforms for Business Communication in 2022
Paulina
Paulina
Content Writer
5 min read
Productivity
Email or Slack? Which Platform Is The Winner to Manage Customers Efficiently?
Sucharitha
5 min read
Customer Management
Conversational Ticketing in Slack. Make customer support easy and quick.
Paulina
2 mins
Customer Management
Does Slack Improve Customer Retention?
Paulina
2 mins
Customer Management
5 Reasons Why Your Customer Wants Slack
Paulina
2 mins
Customer Management
How We Retain and Grow $100k+ accounts with Slack at Branch
Mike
3 Minutes
Communication
5 Tips For Companies to Increase Their Support Resolution Times on Slack
Biplab
Sucharitha
Productivity
Email or Slack? Which Platform Is The Winner to Manage Customers Efficiently?
Sucharitha
Sucharitha
5 min read
Sucharitha
Productivity
5 Ways to Effectively Manage Your Customers on Slack
Sucharitha
Sucharitha
3 min read
Email vs Slack: which platform works better for customer support?
Communication
Email vs Slack: which platform works better for customer support?
Biplab
Biplab
5 Tips For Companies to Increase Their Support Resolution Times on Slack
Communication
5 Tips For Companies to Increase Their Support Resolution Times on Slack
Biplab
Biplab
5 Ways Slack Can Help You Have a Better Relationship With Your Customer
Communication
5 Ways Slack Can Help You Have a Better Relationship With Your Customer
Biplab
Biplab
3 read
10 Ways to Engage with Your Customer on Slack
Communication
10 Ways to Engage with Your Customer on Slack
Paulina
Paulina
3 min read
The Landscape of Messaging Platforms for Business Communication in 2022
Communication
The Landscape of Messaging Platforms for Business Communication in 2022
Paulina
Paulina
5 min read
Transform your Slack into a powerful customer communication channel in 2023
Customer Management
Transform your Slack into a powerful customer communication channel in 2023
Govind
Govind
4 Minutes
Slack is the most critical tool for CS Ops teams in 2023. Know why?
Customer Management
Slack is the most critical tool for CS Ops teams in 2023. Know why?
Govind
Govind
2 Minutes
Increase NRR by managing customers on Slack
Customer Management
Increase NRR by managing customers on Slack
Govind
Govind
2 Minutes
Never Lose a Customer Request Again: Slack Alerts with Thena
Customer Management
Never Lose a Customer Request Again: Slack Alerts with Thena
Paulina
Paulina
2 Minutes
How We Retain and Grow $100k+ accounts with Slack at Branch
Customer Management
How We Retain and Grow $100k+ accounts with Slack at Branch
Mike
Mike
3 Minutes
Slack for Customer Service: What Metrics to Track
Customer Management
Slack for Customer Service: What Metrics to Track
Paulina
Paulina
2 Minutes
Five Signs That Your Customer Support on Slack Is Failing
Customer Management
Five Signs That Your Customer Support on Slack Is Failing
Paulina
Paulina
2 Minutes
3 Biggest Challenges for Customer Support Leadership in 2022
Customer Management
3 Biggest Challenges for Customer Support Leadership in 2022
Govind
Govind
1 min
5 Reasons Why Your Customer Wants Slack
Customer Management
5 Reasons Why Your Customer Wants Slack
Paulina
Paulina
2 mins
Does Slack Improve Customer Retention?
Customer Management
Does Slack Improve Customer Retention?
Paulina
Paulina
2 mins
Conversational Ticketing in Slack. Make customer support easy and quick.
Customer Management
Conversational Ticketing in Slack. Make customer support easy and quick.
Paulina
Paulina
2 mins
2 Easy Steps to Launch Slack Connect and Onboard Your Customer
Customer Management
2 Easy Steps to Launch Slack Connect and Onboard Your Customer
Biplab
Biplab
2 min read
Building a Responsible AI Future: The Role of Data Governance at Thena
Technology
Building a Responsible AI Future: The Role of Data Governance at Thena
Ankit
Ankit
2 Minutes
Freshdesk-Slack Integration with Thena: Convert Customer Messages into Freshdesk Tickets
Technology
Freshdesk-Slack Integration with Thena: Convert Customer Messages into Freshdesk Tickets
Paulina
Paulina
3 Minutes
HubSpot-Slack Integration with Thena: Convert Customer Messages into HubSpot Tickets
Technology
HubSpot-Slack Integration with Thena: Convert Customer Messages into HubSpot Tickets
Paulina
Paulina
3 Minutes
Salesforce Cases-Slack Integration with Thena: Never Reroute Customer Requests Again
Technology
Salesforce Cases-Slack Integration with Thena: Never Reroute Customer Requests Again
Unmukt
Unmukt
3 Minutes
Zendesk-Slack Integration With Thena: Conversational Ticketing Made Easy
Technology
Zendesk-Slack Integration With Thena: Conversational Ticketing Made Easy
Unmukt
Unmukt
3 Minutes
Intercom-Slack Integration with Thena: Everything You Need to Know
Technology
Intercom-Slack Integration with Thena: Everything You Need to Know
Unmukt
Unmukt
3 Minutes
Subscribe to our newsletter
Get updates on our guides, and articles.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
message icon

Start managing your customers faster and easier from Slack.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Product
Request ManagementSLAs & AlertsAnalyticsConnectorsMarketing Automation
Channel Management
solutionS
Customer SuccessSupportProductMarketing
Resources
BlogIntegrationsPricingAbout usContact usSecurity
Integrations
IntercomZendesk SalesforceFreshdeskHubSpot
compare
vs Halpvs Zendesk Slack Appvs Intercom Slack App
©2023 Pivoting Owl Inc. ("Thena"). All rights reserved.
THENA logo
PrivacyWebsite TermsProduct UsageSecurity
x
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.