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Game-changing connections

Supercharge your workflows with Thena’s smart integrations across CRM, product tools, and incident management.No more silos, just streamlined support.

4.9/5

Trusted by leading companies

“Thena has been invaluable in bringing everything together in one place.”

Developer success engineer, Knock

Build deep connections
with your ecosystem

Product management

Sync and solve faster. Keep Jira or Linear in motion with real-time connectivity.`

CRM

Bring data and processes together to amplify sales and engagement.

Email ticketing

Connect ticketing systems with most advanced workflows from Slack.

Incident management

Automate and streamline escalations from customer support workflows.

External links

Create, connect, and
track in Thena

Stay in one place, work everywhere

Manage customer requests coming in from Web, Email and Slack channels in one centralized view.

Leverage templates and tags inside Thena

Use AI to view real-time request summaries and understand customer sentiment.

CRM

Empower your systems
like never before

Instant sync, zero hassle

With one click, connect your CRM and get seamless integration—no setup, no friction.

Real-time data, auto-mapped

Pull critical CRM data into Thena instantly, with automatic mapping—no effort, just results.

Feed data back to CRM

Sync Thena’s insights directly into your CRM to power up your records like never before.

EMAIL TICketing

Convert requests into
external tickets in Thena

Convert requests into tickets

Seamlessly turn Thena requests into external tickets straight from Slack—no extra steps required.

Bi-directionally sync forms, fields, comments

When converting a request, customize forms, fields, and comments, with real-time sync to your ticketing system.

INCIDENT MANaGeMENT

Send support escalations to incident platforms

Instant integration

Connect your favorite incident management platform with just one click. Fast, simple, and fully synced.

Automated, trigger-driven workflow

Set up triggers so customer escalations instantly flow into your incident platform—effortless handling at scale.

Customers first, growth always.