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Deliver superior customer experience

Without leaving

Request Management

Automatically recognize customer asks from conversations and connect traditional ticketing systems to Slack.

SLAs & Alerts

Track, notify, and summarize based on customer expectations.

Analytics

Analyze conversational patterns of customers across all teams interacting with customers.

Connectors

Reduce resolutions times by supporting your customers from Slack. Create and manage requests in Slack.

Marketing Automation

Send product, marketing, and incident updates to customers based on customer type, geography, and activity.

Channel mangement

Reduce resolutions times by supporting your customers from Slack. Create and manage requests in Slack.