Deliver superior customer experience

Without leaving
Customer channel
David henricksJhonny VinoDavid HenricksJhonny Vino
Request Management

Automatically recognize customer asks from conversations and connect traditional ticketing systems to Slack.

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David Henricks
Open requestsBilling and renewals
SLAs & Alerts

Track, notify, and summarize based on customer expectations.

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line graphAttended dinner in SFUpsell opportunity identifiedSLA breached
Analytics

Analyze conversational patterns of customers across all teams interacting with customers.

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Connectors

Reduce resolutions times by supporting your customers from Slack. Create and manage requests in Slack.

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Jhonny Vino
product updatesEventsRSVP
Marketing Automation

Send product, marketing, and incident updates to customers based on customer type, geography, and activity.

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Channel mangement

Reduce resolutions times by supporting your customers from Slack. Create and manage requests in Slack.

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