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Revolutionizing Customer Success with Slack in B2B SaaS

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Operate Slack
Channels at scale

Open Slack channels programmatically based on the lifecycle of the customer.

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Open Slack channels programmatically based on the lifecycle of the customerCreate/Close Slack channelsAuto-operate the channelAnalyze the engagement
How Channel management works
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Create/Close Slack channels
Auto-operate the channel
Analyze the engagement
Engage your customers smarter with Thena.

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“Slack is where work happens, for us and our customers, so being able to support our customers in Slack, without them or us needing to switch context is of strategic importance to our business."
Rishen Kapoor
Co-founder, Toplyne
"With Thena, for the first time ever, we can track customer metrics such as first response time, which was impossible before due to the disconnect between slack and our ticketing system."
Wyle Cordero
Technical Support Engineer, Embrace

Best practices, research and tips on managing customers.

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Start managing your customers faster and easier from Slack.

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