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Let AI generate responses to the customer
from your knowledge base.
Integrate knowledge centre with Slack for AI-driven customer support and query resolution.
Instant AI responses on Slack for customer questions based on the sentiment.
Seamlessly integrate videos, files, and images with AI-powered Slack customer support.
Get multiple AI-generated answer drafts with knowledge base integration within Slack.
Pick up any draft and edit the responses within Slack. Send it to customers instantly.
Saved responses to be pushed to knowledge base or internal channels.
Track AI question-answering efficacy on Slack. Optimize performance, efficiency, and user satisfaction with analytics.
Easily identify AI vs Human answers across all channels and strategize customer support scope.
Constant and real-time feeding of knowledge base from human answers; increase dependency on AI and reduce manual work.