Maximize efficiency, minimize costs
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Our Customers are the companies of The Future
Maximize Efficiency, Minimize Costs
Compare the plans and find yours.
Total 10 Channels
Scale Image
Free Forever
$0
Start Now
Engage with customers on Slack for up to 20 Slack Connect Channels
Team
Most Popular
$48
Channel/year
Total $480/year
Try For Free
Manage customer communication on Slack at scale
Done
Solved
Unlimited
8hr SLA Slack Support
Frame
Growth
Box
Contact Sales
Build custom Slack workflows to manage high volume customer inquiries
Free
$0
Start Now
Engage with customers on Slack for up to 10 Slack Connect Channels
Basic
Most Popular
$5
Channel/month
Total $50/month
Try for Free
Manage customer communication on Slack at scale
Limited
Unlimited
Standard
Growth
Contact Sales
Build custom Slack workflows to manage high volume customer inquiries
Looking for Internal Helpdesk?
Book time
Basic
$5
Channel/month
Start Now
Transform your customer engagement across up to 50 Slack Connect channels.
Growth
Most Popular
Try for Free
Scale your CX with integrations, analytics, and marketing automation.
Unlimited
Unlimited
Ultimate
Contact Sales
Optimize your business with enhanced AI capabilities and everything Thena has to offer.
Request Management
Omni-channel customer support from Slack
Analytics
Data driven customer insights
Premium
SLA & Alerts
Custom SLAs and smart reminders
Ticketing Connectors
Integrate Slack conversations and ticketing systems
Marketing Automation
Broadcast newsletters in Slack
Knowledge Base AI
AI responses to customers
Whitelabelling
Whitelabel support in Slack
Internal Ticketing
Create and track tickets in internal Slack channels
Users
Invite your teams to use Thena
3
Unlimited
Channel Limit
Get Thena added to Slack channels
50
Unlimited
Unlimited
Slack Support
Get real time support on Slack
8hr SLA
Slack Support
Dedicated Account Manager
Get onboarded and managed by an expert
CRM Connectors
Integrate Slack requests with CRM platforms
Internal Helpdesk
Manage your internal customers in Slack
APIs & Webhooks
Send request data to your internal systems
Security review
Advanced security and vendor reviews
MSA
Custom Service Agreements and legal reviews
The industry leading solution for
customer engagement
Request a demo
Customers have rated Thena an average of 4.8 out of 5.
"A must have tool for CS & Support Teams.
"Slack support on steroids powered by Thena"

Frequently asked questions

Find answers to commonly asked questions. If you can't find the information you're looking for, please contact sales.
Does Thena have a limit to users?
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No limit to users. Unlimited number of users in your company can access Thena.
What does Thena trial include?
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Access to all  Thena features in the Team Plan for unlimited number of channels and users.
Can Thena be used as Internal Helpdesk?
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Internal Helpdesk is only part of Enterprise Plan, if you are interested to use Thena for internal issue tracking, please reach out to us here.
Does Thena provide discounts to startups?
If you raised VC money under $10m, you are eligible for discounts up to 90%. Contact us.

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