Slack for Customer Service: What Metrics to Track
Slack for Customer Service: What Metrics to Track


In this article, you can find:
Table of Content
Table of content
Ready to skip the chaos and elevate your ops? Start Thena for free.
Ready to skip the chaos and elevate your ops? Start Thena for free.
Get started
Get started
Recent articles
Recent articles


From support to product feedback loop: How to link customer tickets to product roadmap decisions
Oct 31, 2025
|
By
Nitish Upadhyay


The modern support stack 2026: how best-of-breed ecosystems will define customer success
Oct 31, 2025
|
By
Govind Kavaturi


Top 5 AI models transforming B2B customer support 2025
Oct 8, 2025
|
By
Govind Kavaturi
Channels
Trending
Ticketing
Account
Knowledge base
Broadcasting
Channels
Trending
Ticketing
Account
Knowledge base
Broadcasting