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It's Thursday afternoon, and your customer support team is busy handling a flurry of customer inquiries, just like any other week. During all this activity, your team lead, Sarah, suddenly realizes something important—the monthly performance review is due Monday, and she hasn't started on the team's reports yet. It's one of those things that just slipped her mind with everything going on.
This is a common situation, and it's exactly why setting up recurring reminders in Slack can be so helpful. It's like having a little nudge now and then to remind you of important tasks that might otherwise be forgotten.
If you're thinking that Slack reminders could help your team too, then this blog post is definitely for you. We're going to show you how to set them up and use them effectively, so you can keep on top of things without feeling overwhelmed.
Slack recurring reminders are a feature in Slack, designed to help users remember important tasks and deadlines. Unlike one-off reminders, these can be set to repeat at specified intervals. These intervals can be:
Slack reminders are especially useful for teams in maintaining consistent workflow and ensuring that repetitive tasks are not forgotten. With just a few simple commands, users can create reminders for themselves or their teammates, making this tool an essential part of managing ongoing projects and deadlines in a busy work environment.
Recurring Slack reminders and messages are like two sides of the same coin. They both deal with repeating messages, but they serve different needs.
Think of recurring reminders as your personal alerts. They pop up at regular intervals to remind you about specific tasks or events.
On the flip side, recurring Slack messages are more like scheduled announcements. They're automated messages that get sent out to a channel or an individual at set times. They're perfect for when you have regular updates or news that the whole team needs to know about.
So, while they might seem similar, recurring reminders and messages each have their unique role in keeping the team on track and informed.
Setting up recurring reminders in Slack is a straightforward process. Here's how you can do it:
Step 1: Open Slack: Launch Slack and go to the workspace where you want to set the reminder.
Step 2: Choose the channel or yourself: Decide whether the reminder is for a specific channel or you.
Step 3: Type the reminder command: In the message box, type /remind, followed by the channel name or “me”. For example, /remind @marketing.
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Step 4: Specify the task: After the channel, type the task you want to be reminded about. For instance, /remind @customer_success to submit the report.
Step 5: Set the frequency: Define how often you want the reminder to occur. You can use terms like every Monday, every weekday, or every month on the 1st.Step 6: Send the command: Press enter to send the command. Slack will confirm the creation of the recurring reminder.
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Step 6: Send the command: Press enter to send the command. Slack will confirm the creation of the recurring reminder.
Pretty easy, right?
Editing a Slack reminder is as easy as setting one up. To modify an existing reminder, follow these steps:
Step 1: Access reminders: Go to the “Later” section of your Slack workspace.
Step 2: Find the reminder: Scroll through the list to find the reminder you want to edit.
Step 3: Edit options: Next to the reminder, you'll see three dots. Click on them to edit.
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Step 4: Make changes: Modify the reminder's message, time, or frequency. For example, change from every Monday to every Friday.
Step 5: Save the changes: After editing, save the changes. Slack will update the reminder and confirm the new settings.
This feature allows for flexibility, ensuring that your reminders always align with changing schedules and priorities.
If you've created a reminder by mistake or want to delete it because it's no longer relevant, don't fret—it's a simple process. Here’s what you’ve got to do:
Step 1: Open reminder list: Type /remind list in the message box to view all active reminders.
Step 2: Locate the reminder: Scroll through the list to find the recurring reminder you want to delete.
Step 3: Delete option: Next to the relevant reminder, you will see an option to delete it. Click on it.
Step 4: Confirm deletion: Slack might ask for confirmation. Confirm the deletion to remove the reminder.
Alternatively, you can navigate to the “Later” tab in your Slack workspace, click on the three dots next to the reminder you wish to delete and select “Delete.”
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No, you can only set up Slack recurring reminders to yourself or a specific Slack channel.
Currently, Slack does not support setting up hourly reminders (e.g., at specific time increments). However, you can set reminders to repeat on a daily basis (e.g., every Friday).
Recurring reminders in Slack can be tailored for a variety of tasks and schedules. Here are some practical examples that illustrate their versatility in a business environment:
Need to remind your team of daily meetings? Here’s a good reminder for you to set up:
/remind #channel_name to join the daily stand-up at 9:30 AM every weekday
Do you have teams with reporting duties? You can set up a reminder to ensure they stay on top of their reporting.
/remind #finance-team to submit monthly expense reports on the last day of every month
Have you recently acquired a bunch of new clients? Onboarding and maintaining regular contact with them is super important. Here's a reminder you can set up for your customer success team.
/remind @customer-success to follow up with new clients every Monday morning
As you can see, there are plenty of use cases for Slack recurring reminders. Play around with them and see if your team’s productivity increases.
We're sure you're going to love Slack's recurring reminders. Give them a try to improve task management and completion, elevate overall productivity, and most importantly, ensure that nothing slips through the cracks.
If you do want to make your Slack even better, consider our tool, Thena. Thena is an intelligent customer engagement platform that uses AI to detect requests from customers and internal users in Slack channels. It automatically generates a support ticket and routes it to the appropriate person for resolution.
In addition, Thena provides detailed customer service analytics, enabling you to gain the insights necessary for making informed decisions. It also integrates seamlessly with your CRM, assisting in the creation of customer success journeys that not only meet but also exceed your clients’ expectations. Happy clients mean a thriving business, right?
By adding Thena to your Slack workspace, you're equipping your team with the tools they need to excel without getting bogged down in day-to-day tasks. Let Thena handle the routine stuff, so your team can focus on creating super experiences for your clients. Every time.
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