Slack Recurring Reminders and How to Set Them Up

Content Writer
January 25, 2024

It's Thursday afternoon, and your customer support team is busy handling a flurry of customer inquiries, just like any other week. During all this activity, your team lead, Sarah, suddenly realizes something important—the monthly performance review is due Monday, and she hasn't started on the team's reports yet. It's one of those things that just slipped her mind with everything going on.

This is a common situation, and it's exactly why setting up recurring reminders in Slack can be so helpful. It's like having a little nudge now and then to remind you of important tasks that might otherwise be forgotten.

If you're thinking that Slack reminders could help your team too, then this blog post is definitely for you. We're going to show you how to set them up and use them effectively, so you can keep on top of things without feeling overwhelmed.

What are Slack recurring reminders?

Slack recurring reminders are a feature in Slack, designed to help users remember important tasks and deadlines. Unlike one-off reminders, these can be set to repeat at specified intervals. These intervals can be:

  • daily;
  • weekly;
  • monthly;
  • on particular days of the week.

Slack reminders are especially useful for teams in maintaining consistent workflow and ensuring that repetitive tasks are not forgotten. With just a few simple commands, users can create reminders for themselves or their teammates, making this tool an essential part of managing ongoing projects and deadlines in a busy work environment.

Recurring Slack reminders vs. recurring Slack messages

Recurring Slack reminders and messages are like two sides of the same coin. They both deal with repeating messages, but they serve different needs.

Think of recurring reminders as your personal alerts. They pop up at regular intervals to remind you about specific tasks or events.

On the flip side, recurring Slack messages are more like scheduled announcements. They're automated messages that get sent out to a channel or an individual at set times. They're perfect for when you have regular updates or news that the whole team needs to know about.

So, while they might seem similar, recurring reminders and messages each have their unique role in keeping the team on track and informed.

How to set up Slack recurring reminders step-by-step

Setting up recurring reminders in Slack is a straightforward process. Here's how you can do it:

Step 1: Open Slack: Launch Slack and go to the workspace where you want to set the reminder.

Step 2: Choose the channel or yourself: Decide whether the reminder is for a specific channel or you.

Step 3: Type the reminder command: In the message box, type /remind, followed by the channel name or “me”. For example, /remind @marketing.

Step 4: Specify the task: After the channel, type the task you want to be reminded about. For instance, /remind @customer_success to submit the report.

Step 5: Set the frequency: Define how often you want the reminder to occur. You can use terms like every Monday, every weekday, or every month on the 1st.Step 6: Send the command: Press enter to send the command. Slack will confirm the creation of the recurring reminder.

Step 6: Send the command: Press enter to send the command. Slack will confirm the creation of the recurring reminder.

Pretty easy, right?

How to edit Slack reminders

Editing a Slack reminder is as easy as setting one up. To modify an existing reminder, follow these steps:

Step 1: Access reminders: Go to the “Later” section of your Slack workspace.

Step 2: Find the reminder: Scroll through the list to find the reminder you want to edit.

Step 3: Edit options: Next to the reminder, you'll see three dots. Click on them to edit.

How to Edit Slack Reminders | Thena

Step 4: Make changes: Modify the reminder's message, time, or frequency. For example, change from every Monday to every Friday.

Step 5: Save the changes: After editing, save the changes. Slack will update the reminder and confirm the new settings.

This feature allows for flexibility, ensuring that your reminders always align with changing schedules and priorities.

How to delete a recurring reminder in Slack

If you've created a reminder by mistake or want to delete it because it's no longer relevant, don't fret—it's a simple process. Here’s what you’ve got to do:

Step 1: Open reminder list: Type /remind list in the message box to view all active reminders.

Step 2: Locate the reminder: Scroll through the list to find the recurring reminder you want to delete.

Step 3: Delete option: Next to the relevant reminder, you will see an option to delete it. Click on it.

Step 4: Confirm deletion: Slack might ask for confirmation. Confirm the deletion to remove the reminder.

Alternatively, you can navigate to the “Later” tab in your Slack workspace, click on the three dots next to the reminder you wish to delete and select “Delete.”

Can I set up Slack recurring reminders for someone else?

No, you can only set up Slack recurring reminders to yourself or a specific Slack channel.

How do I set up recurring Slack reminders every hour?

Currently, Slack does not support setting up hourly reminders (e.g., at specific time increments). However, you can set reminders to repeat on a daily basis (e.g., every Friday).

Recurring Slack reminder examples

Recurring reminders in Slack can be tailored for a variety of tasks and schedules. Here are some practical examples that illustrate their versatility in a business environment:

Daily stand-up meeting reminder:

Need to remind your team of daily meetings? Here’s a good reminder for you to set up:

/remind #channel_name to join the daily stand-up at 9:30 AM every weekday

Monthly report submission:

Do you have teams with reporting duties? You can set up a reminder to ensure they stay on top of their reporting.

/remind #finance-team to submit monthly expense reports on the last day of every month

Client follow-up reminders:

Have you recently acquired a bunch of new clients? Onboarding and maintaining regular contact with them is super important. Here's a reminder you can set up for your customer success team.

/remind @customer-success to follow up with new clients every Monday morning

As you can see, there are plenty of use cases for Slack recurring reminders. Play around with them and see if your team’s productivity increases.

Top Slack Recurring Reminders for B2B SaaS Businesses

Sales & Lead ManagementFollow Up with LeadsRemind sales reps to follow up with qualified leads after a specific timeframe.Ensures timely outreach and improves conversion rates.
Renewal RemindersNotify account managers about upcoming customer contract renewals.Prompts proactive communication and reduces churn.
Lead Nurturing TasksRemind marketing or sales development reps to complete nurturing tasks for qualified leads (e.g., emails, calls).Keeps leads engaged and moves them through the sales funnel.
Customer Success & SupportCustomer Health ChecksSchedule regular check-ins with customers to assess satisfaction and identify potential issues.Proactive customer success and reduces churn.
Support Ticket EscalationsSet reminders to escalate unresolved support tickets after a defined timeframe.Ensures timely resolution and improves customer experience.
Product Update AnnouncementsInform users about upcoming product updates or features well in advance.Improves user adoption and reduces support inquiries.
Team Productivity & CommunicationMeeting Agendas & NotesRemind team members to submit meeting agendas or take notes before meetings.Enhances meeting preparation and ensures clear takeaways.
Project Deadlines & MilestonesAlert team members about approaching deadlines or project milestones.Improves task completion rates and keeps projects on track.
Internal Knowledge SharingEncourage team members to share learnings or best practices within designated channels at regular intervals.Promotes continuous learning and knowledge transfer within the team.

What’s next?

We're sure you're going to love Slack's recurring reminders. Give them a try to improve task management and completion, elevate overall productivity, and most importantly, ensure that nothing slips through the cracks.

If you do want to make your Slack even better, consider our tool, Thena. Thena is an intelligent customer engagement platform that uses AI to detect requests from customers and internal users in Slack channels. It automatically generates a support ticket and routes it to the appropriate person for resolution.

In addition, Thena provides detailed customer service analytics, enabling you to gain the insights necessary for making informed decisions. It also integrates seamlessly with your CRM, assisting in the creation of customer success journeys that not only meet but also exceed your clients’ expectations. Happy clients mean a thriving business, right?

By adding Thena to your Slack workspace, you're equipping your team with the tools they need to excel without getting bogged down in day-to-day tasks. Let Thena handle the routine stuff, so your team can focus on creating super experiences for your clients. Every time.

Try Thena for free.

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