Triggers automate workflows when key events happen, such as emoji reactions, task creation, or SLA breaches. Your team stays informed, responsive, and efficient.
Slack channel created
Ticket updated
Ticket SLA breached
Task created
Activity created
Slack member joined
Slack emoji reaction
Actions power what happens next, from Slack notifications and ticket updates to auto-responses and notes. They help teams respond faster, document clearly, and keep every workflow moving forward.
Create note
Create note
Ticket update
Auto-response
Update task
Escalate
Slack notification
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