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Workflows

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Builder lets teams create scalable workflows that automate work without writing a single line of code. It brings structure to complexity using a visual interface powered by triggers and actions.

Builder

Triggers automate workflows when key events happen, such as emoji reactions, task creation, or SLA breaches. Your team stays informed, responsive, and efficient.

Slack channel created

Ticket updated

Ticket SLA breached

Task created

Activity created

Slack member joined

Slack emoji reaction

Triggers

Actions power what happens next, from Slack notifications and ticket updates to auto-responses and notes. They help teams respond faster, document clearly, and keep every workflow moving forward.

Create note

Create note

Ticket update

Auto-response

Update task

Escalate

Slack notification

Actions

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