Respond to leads fast from app you already use
Assign, close, and review on Slack
Get notified and act on a customer question
Insights to identify opportunities and risks
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“Thena turns conversational support into ticket based support so you can track and manage it better. Slack threads are very hard to track since they are temporal. Finding an old thread is like a treasure hunt and rarely ends in success. With Thena we will never lose a slack
thread again”
Damien Murphy,
Manager Solutions Architecture, Bitrise
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Leverage the power of Slack to serve your customer
Don’t leave Slack. Convert from it.
Thena offers discounts to startups that raised under $5m in venture capital
Assign, close, and review on Slack
Get notified and act on a custome
Get notified and act on a custome
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Analytics on CX communication
Insights to identify opportunities and risks across your customer engagement on Slack.
Scale your business on Slack
Insights to identify opportunities and risks across your customer engagement on Slack.
Explore about Thena
Why manage customers with Thena?
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Add to Slack
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Ticketing Automation

Never miss customer messages on Slack by auto-detecting issues, and requests. Send them to any tool and collaborate between platforms.

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Unified Interface

Manage all tasks assigned to any team on any platform from one place. Make the progress visible to customers, stakeholders, and leadership.

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Configure Escalation

Resolve issues faster for customers with configurable escalations to relevant stake holders across all teams within Slack.

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Configure Alerts

Never miss anything. Get reminded of actions and remind customers to take actions with simple configuration setup on Slack.

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Customer 360 Analytics

Understand customer behavior across timeline and conversations. Find out the gap and take relevant actions to give best customer experience.

Integrate Slack conversations with your preferred internal tools

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Enterprise-ready
security and compliance

We are built for scale while ensuring you don't run into security and compliance risks

Learn More
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Start managing your customers faster and easier from Slack.

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