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Products
Solutions
Resources
Company
Request Management
Assign, close, convert, and review incoming customer requests on Slack
SLAs & Alerts
Setup SLAs & reminders to customer requests on Slack
Analytics
Know first response times, resolution times, and SLA breaches
Connectors
Connect customer interactions with email ticketing tools and CRM
Marketing Automation
Build & send marketing communication by type, geo, and cohort
Channel Management
Create, archive and revive channels programmatically
Knowledge Base AI
BETA
NEW
Integrate your knowledge base documentation with AI to provide quick and automated responses to your customers' messages on Slack.
Customer Success
NEW
Strengthen customer connections in Slack, nurture relationships and drive business success.
Customer Support
NEW
Integrate email-based ticketing systems. Assign tickets, and receive notifications for seamless teamwork.
Marketing
NEW
Connect with customers on Slack. Effortlessly create, send, and schedule marketing campaigns on a large scale.
Leadership
NEW
Analyze and act to customer service metrics, such as first response time, and customer sentiment on Slack.
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Communication
How to Use Slack Connect Effectively
Technology
7 Best Slack Integrations for Customer Service Teams
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Startups
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Integrations
Connect with your tools
Security
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Introducing Thena
About us
Let’s get to know about Thena
Careers
Opportunities waiting for you
Pricing
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Add to
Slack
Request a Demo
Product
Request Mangement
Assign, close, convert, and review incoming customer requests on Slack
SLAs Alerts
Setup SLAs & reminders to customer requests on Slack
Analytics
Know first response times, resolution times, and SLA breaches
Connectors
Connect customer interactions with email ticketing tools and CRM
Marketing Automation
Build & send marketing communication by type, geo, and cohort
Channel Management
Create, archive and revive channels programmatically
Knowledge Base AI
BETA
NEW
Leverage agile frameworks to provide a robust synopsis for high level.Generative AI Â powered responses on Slack
Solution
teams
Customer Success
NEW
Delight customers with ease and speed
Support
NEW
Make support Conversational again
Product
NEW
Build products based on customer feedback
Marketing
NEW
Communicate with customers at the right time
latest from blog
Communication
How to Use Slack Connect Effectively
Technology
7 Best Slack Integrations for Customer Service Teams
Read all Articles
customer stories
Read More
event
Join the event
learn more
Pricing
Know pricing structure
Integrations
With your favourite tools.
Security
Industry-leading security
Contact us
Contact us to know more
Pricing
Company
About us
Let’s get to know about thena
Careers
Opportunities waiting for you
Log In
Request a Demo
Add to
Slack
Annually [Save 20%]
Monthly
Free Forever
$0
Free to Try
For individuals with up to 20 Slack channels
Team
Most Popular
$10
Channel/year
Total $50/month
Get Started
Manage all of your customer communicatoin in Slack
8hr SLA
Slack Support
Unlimited
Enterprise
Contact US
Manage all of your customer communicatoin in Slack
Free Forever
$0
Free to Try
For individuals with up to 20 Slack channels
Team
Most Popular
$5
Channel/month
Total $50/month
Get Started
Manage all of your customer communicatoin in Slack
8hr SLA
Slack Support
Unlimited
Enterprise
Contact US
Manage all of your customer communicatoin in Slack
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Request Management
Request Detection/Internal Triage/Auto Response Builder
Analytics
Ticket Analytics/Customer/Analytics with CRM/ Reports
SLA & Alerts
Alerts/First Response SLAs/Escalation
Marketing Automation
Message Builder/Targeted/Messaging/Marketing Analyrics
CRM Integration
Data unification/Slack activity/sync/Customer Workflows
Connectors
Ticketing/bi-directional chat/CSAT Configuration
8hr SLA
Slack Support
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Unlimited
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Request Management
Request Detection/Internal Triage/Auto Response Builder
Analytics
Ticket Analytics/Customer/Analytics with CRM/ Reports
SLA & Alerts
Alerts/First Response SLAs/Escalation
Marketing Automation
Message Builder/Targeted/Messaging/Marketing Analyrics
CRM Integration
Data unification/Slack activity/sync/Customer Workflows
Support
Standard SLA
24hr SLA
Whitelabelling
Responses will be whitelabeled
Channel Limit
Responses will be whitelabeled
20
APIs & Webhooks
Responses will be whitelabeled
MSA
Responses will be whitelabeled
Security Review
Responses will be whitelabeled
Priority Support
Responses will be whitelabeled
Dedicated Account Manage
Responses will be whitelabeled
8hr SLA
Slack Support
Unlimited
4 hr SLA Slack Support
(Dedicated Support Agent)