🚀 The rise of Slack in B2B customer relationship
Watch Video
Products
Solutions
Resources
Company
Request Mangement
Assign, close, convert, and review incoming customer requests on Slack
SLAs & Alerts
Setup SLAs & reminders to customer requests on Slack
Analytics
Know first response times, resolution times, and SLA breaches
Connectors
Connect customer interactions with email ticketing tools and CRM
Marketing Automation
Build & send marketing communication by type, geo, and cohort
Channel Management
Create, archive and revive channels programmatically
teams
Customer Success
Delight customers with ease and speed
Support
Make support Conversational again
Product
Build products based on customer feedback
Marketing
Communicate with customers at the right time
latest from blog
Customer Management
Mastering Customer Management in Slack: 7 Tips for Improved Efficiency
Communication
How to Monetize Shared Slack Channels to Create Additional Revenue Streams
Read all Articles
customer stories
Read More
Event
Watch video
learn more
Startups
Build CRM with Thena
Integrations
Connect with your tools
Security
Industry-leading security
Contact us
Know more about us
About us
Let’s get to know about Thena
Careers
Opportunities waiting for you
Pricing
Log In
Add to
Slack
Request a Demo
Product
Request Mangement
Leverage agile frameworks to provide a robust synopsis for high level.
SLAs Alerts
Leverage agile frameworks to provide a robust synopsis for high level.
Analytics
Leverage agile frameworks to provide a robust synopsis for high level.
Connectors
Leverage agile frameworks to provide a robust synopsis for high level.
Marketing Automation
Leverage agile frameworks to provide a robust synopsis for high level.
Channel Management
Leverage agile frameworks to provide a robust synopsis for high level.
Solution
teams
Customer Success
Delight customers with ease and speed
Support
Make support Conversational again
Product
Build products based on customer feedback
Marketing
Communicate with customers at the right time
latest from blog
Customer Management
Mastering Customer Management in Slack: 7 Tips for Improved Efficiency
Communication
How to Monetize Shared Slack Channels to Create Additional Revenue Streams
Read all Articles
customer stories
Read More
event
Join the event
learn more
Pricing
Know pricing structure
Integrations
With your favourite tools.
Security
Industry-leading security
Contact us
Contact us to know more
Pricing
Company
About us
Let’s get to know about thena
Careers
Opportunities waiting for you
Log In
Request a Demo
Add to
Slack
Annually [Save 20%]
Monthly
Free Forever
$0
Free to Try
For individuals with up to 20 Slack channels
Team
Most Popular
$10
Channel/year
Total $50/month
Get Started
Manage all of your customer communicatoin in Slack
8hr SLA
Slack Support
Unlimited
Enterprise
Contact US
Manage all of your customer communicatoin in Slack
Free Forever
$0
Free to Try
For individuals with up to 20 Slack channels
Team
Most Popular
$5
Channel/month
Total $50/month
Get Started
Manage all of your customer communicatoin in Slack
8hr SLA
Slack Support
Unlimited
Enterprise
Contact US
Manage all of your customer communicatoin in Slack
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Request Management
Request Detection/Internal Triage/Auto Response Builder
Analytics
Ticket Analytics/Customer/Analytics with CRM/ Reports
SLA & Alerts
Alerts/First Response SLAs/Escalation
Marketing Automation
Message Builder/Targeted/Messaging/Marketing Analyrics
CRM Integration
Data unification/Slack activity/sync/Customer Workflows
Connectors
Ticketing/bi-directional chat/CSAT Configuration
8hr SLA
Slack Support
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Unlimited
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Connectors
Ticketing/bi-directional chat/CSAT Configuration
Request Management
Request Detection/Internal Triage/Auto Response Builder
Analytics
Ticket Analytics/Customer/Analytics with CRM/ Reports
SLA & Alerts
Alerts/First Response SLAs/Escalation
Marketing Automation
Message Builder/Targeted/Messaging/Marketing Analyrics
CRM Integration
Data unification/Slack activity/sync/Customer Workflows
Support
Standard SLA
24hr SLA
Whitelabelling
Responses will be whitelabeled
Channel Limit
Responses will be whitelabeled
20
APIs & Webhooks
Responses will be whitelabeled
MSA
Responses will be whitelabeled
Security Review
Responses will be whitelabeled
Priority Support
Responses will be whitelabeled
Dedicated Account Manage
Responses will be whitelabeled
8hr SLA
Slack Support
Unlimited
4 hr SLA Slack Support
(Dedicated Support Agent)
