Straight forward pricing that grows with you

Straight forward pricing that grows with you

Start free. Connect every B2B channel.

Free

$0

/user/month

Up to 10 user seats

Up to 1,000 tickets/month

Slack & email

Account management

Up to 2 help centers

Create free account

Standard Billed annually

$79

/user/month

Everything in Free +

AI web chat

AI agent studio

MCP

APIs

Start free trial

Enterprise

$119

$119

Everything in Standard +

AI agent custom deployments

MS Teams

Enterprise APIs

Enterprise security features

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Trusted by the best of B2B companies

From Free to Enterprise,

From Free to Enterprise,

AI is the baseline.

AI is the baseline.

Free

AI ticket detection

AI ticket summaries

AI tagging

AI assistant

Standard

AI auto-responses

AI co-pilot

AI powered workflows

MCP

Enterprise

Unlimited MCP

Enterprise security

AI agent studio

Enterprise APIs

"Thena helps us better meet our customers where they are"

Jessica C

Amplitude

Compare plans

Ticketing platform

Free

Standard

Enterprise

Tickets

Teams

Routing

Accounts

Custom statuses

Custom fields

Insights

SLA

Inbox

Views

Triage

Notes

Emoji actions

Forms

Auto-responders

CSAT

Workflows

Customer portal

RBAC

Unlimited

Limited

Limited

API

Limited

Unlimited

Webhooks

Limited

Unlimited

MCP

Unlimited

Limited

AI agents

Unlimited

Limited

Channels

Email

Slack

Email

Discord

Web chat

MS Teams

Knowledge base

Help centers

Unlimited

2

Unlimited

WYSWIG editor

Live collaboration

Articles

Collections

Broadcasting

Slack & email broadcasts

Audience builder

Broadcast analytics

Apps

HubSpot

Salesforce

Jira

Custom apps

Customer support AI

Sign up for free.

Customer support AI

Sign up for free.