All articles

All articles

B2B customer experience trends
B2B customer experience trends
The ultimate guide to B2B customer experience management in 2025

Jul 15, 2025

|

By

Govind Kavaturi

AI chat agents
AI chat agents
Agentic AI chat agent: Why every interface needs it in 2025

Jul 11, 2025

|

By

Mike Molinet

Telegram ticketing
Telegram ticketing
Telegram ticket bot system for efficient customer support

Jul 10, 2025

|

By

Victor Joseph

Start a new conversation in Slack
Start a new conversation in Slack
How to start a new conversation in Slack: messages, threads, and line breaks explained

Jul 3, 2025

|

By

Victor Joseph

Thena customer support AI logs thumbnail
Thena customer support AI logs thumbnail
AI logs: The future of transparent AI in customer support

Jul 1, 2025

|

By

Govind Kavaturi

A Guide to the Best Software Support Solution for Customer Service

Jul 1, 2025

|

By

Paulina

Customer support AI agent Q&A
Customer support AI agent Q&A
Q&A: What tasks can AI agents automate in B2B customer support?

Jun 25, 2025

|

By

Victor Joseph

Thena and Raycast integration
Thena and Raycast integration
Bring customer support to Raycast. Tickets, instantly accessible.

Jun 24, 2025

|

By

Govind Kavaturi

Built on trust: Thena's 2025 gold standard in data compliance

Jun 23, 2025

|

By

Govind Kavaturi

See all