Change your world of ticketing with

SLA

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Escalation

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Snippets

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APIs

Merge

Inbox

Kanban

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Broadcasts

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AI requests

Custom fields

AI tags

Shortcuts

Accounts

Contacts

External links

CSAT

SLA

Customer portal

Analytics

Alerts

Filters

Triage

Escalation

Workflows

Snippets

Custom statuses

Webhooks

APIs

Escalation

Statuses

Statuses

Merge

CSAT

Slack

B2B customer support

with AI super powers

Support and grow your customers in

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Moritz Weiss
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Joseph White
Technical Support Lead at DX
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Rachel Thomas
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“We're literally meeting customers where they're at. Makes it easy for them, and it's integral to our CS workflows.”
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“We can meet our customers where they work (in Slack), track all their requests efficiently, & collaborate internally to assign tasks.
Chris Spencer
TSE at Prismatic
“Game changer for managing slack interactions”
Shayan Aminmadani
Senior Manager at Mixpanel
“We got our highest NPS score ever, and a core component of that was using Thena and Slack with customers.”
Alberto Rodrigues
EVP Customer Success at Oligo
“Incredible tool for anyone using Slack for customer support.”
Brandon Foo
CEO/Co-Founder at Paragon
“It saves a ton of time and provides customers with am amazing experience. We love Thena!”
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Customer Success at Vitally

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Joseph White
Technical Support Lead, DX

“Thena brings all of our customer communications into one centralized place. It would be impossible to stay on top of everything without it. ”

Alberto Rodrigues
EVP Customer Success at Oligo

“We got our highest NPS score ever, and a core component of that was using Thena and Slack with customers.”

Chris Spencer
TSE at Prismatic

“We can meet our customers where they work (in Slack), track all their requests efficiently, & collaborate internally to assign tasks.

Rachael Thomas
Success Engineer at Knock

“Thena has been invaluable in bringing everything together in one place.”

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Change your world of ticketing with

SLA

Customer portal

Analytics

Alerts

Filters

Triage

Escalation

Workflows

Snippets

Custom statuses

Webhooks

APIs

Merge

Inbox

Kanban

List view

Auto-responders

Broadcasts

AI summaries

AI requests

Custom fields

AI tags

Shortcuts

Accounts

Contacts

External links

CSAT

SLA

Customer portal

Analytics

Alerts

Filters

Triage

Escalation

Workflows

Snippets

Custom statuses

Webhooks

APIs

Escalation

Statuses

Statuses

Merge

CSAT

Slack

Customers first, growth always.
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