Modern B2B ticketing platform
The complete customer view
Data for smarter decisions
Outreach to Slack & MS Teams
Real-time sync with your tools
Thena allows us to manage and scale our support operations efficiently, ensuring nothing slips through the cracks and allowing our team to focus on what matters most.
We got our highest NPS score ever, core component of it was Thena.
Thena has been invaluable in bringing everything together in one place.
We were wasting at least 10 hours per week trying to manage the volume of channels manually.
Working with Thena’s API has been transformative for Embrace. Its robust and flexible design allows us to tailor data flows to meet our unique needs, seamlessly integrating with existing tools.
Support and grow your customers in
Slack
MS Teams
Email
Web
AI turns customer messages into actionable support tickets, saving hours spent identifying action items.
AI auto-applies custom fields to tickets, saving time and effort while ensuring accurate categorization.
AI crafts concise summaries and action items, providing precise details you need—no human hours required.
AI converts tickets into rich help center articles to scale your knowledge base—no human hours required.
AI delivers impactful, action-ready insights—no endless hours spent on analysis or spreadsheets.
It would be impossible to stay on top of everything without Thena.
Handle releases, updates, and OOO alerts with Thena’s unified platform.
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