Microsoft Teams Slack integration

Improve your customer collaboration by connecting seamlessly with Microsoft Teams 

while operating smoothly within Slack 

4.9/5
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Today's forward-thinking brands rely on Thena

Integration Benefits

Our MS Teams bridge allows you to assist customers who work in Teams, without having to leave Slack. Achieve improved response times with streamlined workflows, and comprehensive analytics. Drive overall business efficiency and customer satisfaction.
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Mirrored Conversations
Conversations initiated on Slack can be viewed and continued on Microsoft Teams, ensuring no team member is left out of the loop.
Status and Auto Response Synchronization
User availability statuses are synchronized across both platforms, providing accurate insights into team members' availability.
File Sharing and Attachments
The ability to share files & attachments  between Teams & Slack, ensuring that all team members have access to necessary resources regardless of the platform they are using.
Threaded Conversations
Maintaining the structure of threaded conversations when messages are moved between platforms, keeping discussions organized and contextually intact.
Emoji Reactions and Mentions
Supporting the transfer of emoji reactions and user mentions, which are vital for interactive and engaging communication.
Rich Text Formatting
Ensures that common formatting across Slack and MS Teams is maintained.
Mirrored Conversations
Conversations initiated on Slack can be viewed and continued on Microsoft Teams, ensuring no team member is left out of the loop.
Status and Auto Response Synchronization
User availability statuses are synchronized across both platforms, providing accurate insights into team members' availability.
File Sharing and Attachments
The ability to share files & attachments  between Teams & Slack, ensuring that all team members have access to necessary resources regardless of the platform they are using.
Threaded Conversations
Maintaining the structure of threaded conversations when messages are moved between platforms, keeping discussions organized and contextually intact.
Emoji Reactions and Mentions
Supporting the transfer of emoji reactions and user mentions, which are vital for interactive and engaging communication.
Rich Text Formatting
Ensures that common formatting across Slack and MS Teams is maintained.

95%

Reduced response time

Why Thena's Microsoft Teams Bridge?

Our customers love the MS teams bridge for it's ease of setup, comprehensive feature set, and the immediate positive impact on team communication and collaboration efficiency. Try it today and set a new standard for cross-platform interoperability.
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Robust bridge between Slack and Microsoft Teams.

For enterprises seeking efficiency and scale

Thena's integration provides advanced features such as AI-enabled workflows, sophisticated segmentation, and omnichannel consistency, which are crucial for large-scale operations. This allows enterprises to leverage their existing Slack infrastructure while effectively engaging with Teams users, ensuring a seamless and cohesive communication ecosystem.
Large enterprises require a scalable solution to manage complex communication networks across multiple platforms. With Thena's MS Teams bridge, enterprise clients maintain a high level of personalization and engagement in their communications, even at scale.
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Best practices, research and tips on managing customers

Customer stories
CUSTOMER MANAGEMENT

“How We Retain and Grow $100k+ accounts with Slack at Branch”

Mike Molinet, Co-founder & COO
Testimonials
“Slack is where work happens, for us and our customers, so being able to support our customers in Slack, without them or us needing to switch context is of strategic importance to our business."
Rishen Kapoor
Co-founder, Toplyne
“Shared Slack channels are so nice. Getting to the point that I want anyone I frequently email to join one. I can actually see Slack replacing email for a majority of business to business communication."
Josh Curl
Co-founder, Hightouch

Start managing your customers faster and easier from Slack.

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