0%
95%
Reduction in Response times
50%
Reduction in Resolution times

“Thena’s ability to let us meet customers on Slack where they live while letting our Support Team feel at home working in Zendesk has been a game changer. We’ve seen resolution time cut in half and response time reduced by 95%!”

-  Shayan Aminmadani, Sr Manager, Support Engineering, Mixpanel
97%
Reduction in Response times
54%
Reduction in Resolution times

“Thena improves communication with customers by streamlining ticket submission through Slack. This ensures requests are directed to the right Cube representative and results in prompt responses.”

-  Nurzhan Ospanov, Head of Customer Success,Cube Dev
95%
Reduction in Response times
50%
Reduction in Resolution times

“Thena’s ability to let us meet customers on Slack where they live while letting our Support Team feel at home working in Zendesk has been a game changer. We’ve seen resolution time cut in half and response time reduced by 95%!”

-  Shayan Aminmadani, Sr Manager, Support Engineering, Mixpanel
95%
Reduction in Response times
50%
Reduction in Resolution times

“Thena’s ability to let us meet customers on Slack where they live while letting our Support Team feel at home working in Zendesk has been a game changer. We’ve seen resolution time cut in half and response time reduced by 95%!”

-  Shayan Aminmadani, Sr Manager, Support Engineering, Mixpanel
95%
Reduction in Response times
50%
Reduction in Resolution times

“Thena’s ability to let us meet customers on Slack where they live while letting our Support Team feel at home working in Zendesk has been a game changer. We’ve seen resolution time cut in half and response time reduced by 95%!”

-  Shayan Aminmadani, Sr Manager, Support Engineering, Mixpanel

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Modern teams on Slack love Thena
"Game Changer for Managing Slack Interactions"
Shayan Aminmadani
Sr Manager, Support Engineering, Mixpanel
"Thena makes customer success/support in Slack a breeze"
June Zhang
Head of Customer Experience, UserEvidence