“Thena turns conversational support into ticket based support so you can track and manage it better. Slack threads are very hard to track since they are temporal. Finding an old thread is like a treasure hunt and rarely ends in success. With Thena we will never lose a slack thread again.”
June Zhang
Head of Customer Experience, UserEvidence
Deepen your customer relationships right within Slack
Manage customer requests
Triage customer requests
Streamline customer requests from Slack Connect channels with AI detection, request summary and collaboration for internal teams.
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![Zendesk-Slack Integration with Thena [Ultimate Playbook]](https://assets.website-files.com/62b4d86d7691c3d86ef2cf9c/633bce21194fd360b7c9260c_Group%20238195.svg)
