Deepen your customer relationships right within Slack
Triage customer requests
Streamline customer requests from Slack Connect channels with AI detection, request summary and collaboration for internal teams.
Automate responses with Generative AI
Integrate with a knowledge base to provide instant, AI-powered responses to customer questions in Slack, improving efficiency.
Convert Slack message to email-based tickets
Seamlessly convert Slack messages into email-based tickets, connecting threads and platforms for streamlined communication and collaboration.
Identify risk & opportunity
Real-time Slack thread summaries with sentiment analysis and custom tags, allowing teams to prioritize and analyze customer interactions.