Reduces support response times by 95% with Thena
"Game Changer for Managing Slack Interactions"
Shayan Aminmadani
Sr Manager, Support Engineering, Mixpanel
Rated #1 in Ticket Collaboration by G2
Deliver a better customer experience with AI.
Trusted by industry leaders
“For the first time ever, we can track customer metrics such as first response time, which was impossible before “
Wyle Cordero,
Lead Customer Engineer
"Thena helped me stay organized and maintain cross-functional visibility, ensuring that my team tracks status"
Lucy Vallejo
Co-founder & CTO
“With Thena, our team has been able to manage Slack conversations on channels ensuring every question”
Wyle Cordero,
Lead Customer Engineer
"Finding an old thread is like a treasure hunt and rarely ends in success. With Thena we will never lose a slack thread again."
June Zhang
Head of CX
“Thena has quickly become an important part of our customer engagement strategy for our top customers.”
Cassie Haughey
Director, CS
“Thena bridges the gap between Slack threads seamlessly by letting us assign queries and create tickets from the thread.”
Chalormee Basu,
Sr, Customer Success