"With Thena, our team has been able to manage Slack conversations on channels more effectively while ensuring that no questions are forgotten."
“Thena bridges the gap between Slack threads and support queries seamlessly by letting us assign queries and create tickets within the thread”
“It is safe to say Thena is a mission critical tool for us now at Toplyne. We use it every day, and it drives our customer success motion.”
Never miss customer messages on Slack by auto-detecting issues, and requests. Send them to any tool and collaborate between platforms.
Manage all tasks assigned to any team on any platform from one place. Make the progress visible to customers, stakeholders, and leadership.
Resolve issues faster for customers with configurable escalations to relevant stake holders across all teams within Slack.
Never miss anything. Get reminded of actions and remind customers to take actions with simple configuration setup on Slack.
Understand customer behavior across timeline and conversations. Find out the gap and take relevant actions to give best customer experience.