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Service, and manage your customers from one place effortlessly on Slack.
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“Slack is now the place customers want to communicate with teams because of the ability to provide instant access, spontaneous conversations, and quick resolution times - all in the place they're already working. Thena helps meet customers where they already are while providing better service, easing the burden on teams, and making us more efficient leading to growth”
“Slack is where work happens, for us and our customers, so being able to support our customers in Slack, without them or us needing to switch context is of strategic importance to our business."
“Slack is now the place customers want to communicate with teams because of the ability to provide instant access, spontaneous conversations, and quick resolution times - all in the place they're already working."
“Slack Connect is one of the most underrated inventions of modern communication"
“Slack is now the place customers want to communicate with teams because of the ability to provide instant access, spontaneous conversations, and quick resolution times - all in the place they're already working
Organize your Slack Connect by converting customer messages into Thena requests.
Open and Close tickets, tasks, and requests in any of your tools from Slack Connect in seconds.
Get your accurate customer account statistics and intelligence without any manual input.
All in one place, designed to help improve your customer insight and actions.
