Products
Platform Overview
Deliver omni-channel customer
support from Slack
support from Slack
Request Management
Product Overview
Deliver omni-channel customer support from Slack
Slack Home
Manage requests in Slack
Kanban
Birds-eye view of requests
Slack Triage
AI Powered routing for businesses
Tags
Easily tag, and identify requests
Notifications & SLAs
Custom SLAs and Smart Reminders
CSAT
Manage slack chaos with AI
Connected URLs
Link requests with Linear and Jira
Analytics
Data-driven customer insights
CRM Integration
Pass request data to CRM
Marketing Automation
Connectors
Internal Helpdesk
Solutions
Customer Success
Strengthen customer connections in Slack, nurture relationships and drive business success.
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Customer Support
Integrate email-based ticketing systems. Assign tickets, and receive notifications for seamless teamwork.
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Marketing
Connect with customers on Slack. Create, send, & schedule marketing campaigns on a large scale.
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Leadership
Analyze and act to customer service metrics, such as first response time, and customer sentiment on Slack.
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Resources
Customers
Pricing
Login
Pricing
Customers
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