Compare the plans and find yours

Simple, transparent pricing that grows with you

10

50

100

150

150+

Annually [Save 20%]

Monthly

Free Forever

$0

For individuals with up to 20 Slack channels

Connectors

Ticketing/bi-directional chat/CSAT Configuration

Request Management

Request Detection/Internal Triage/Auto Response Builder

Analytics

Ticket Analytics/Customer/Analytics with CRM/ Reports

SLA & Alerts

Alerts/First Response SLAs/Escalation

Marketing Automation

Message Builder/Targeted/Messaging/Marketing Analyrics

CRM Integration

Data unification/Slack activity/sync/Customer Workflows

Support

Standard SLA

24hr SLA

Whitelabelling

Responses will be whitelabeled

Channel Limit

Responses will be whitelabeled

20

APIs & Webhooks

Responses will be whitelabeled

MSA

Responses will be whitelabeled

Security Review

Responses will be whitelabeled

Priority Support

Responses will be whitelabeled

Dedicated Account Manage

Responses will be whitelabeled

Team

Most Popular

$5

Channel/month

Total $50/month

Manage all of your customer communicatoin in Slack

8hr SLA
Slack Support

Unlimited

Enterprise

Manage all of your customer communicatoin in Slack

4 hr SLA Slack Support
(Dedicated Support Agent)

Frequently asked questions?

Create text automations and flows based on custom prebuilt audiences. Capture abandon carts or Contact Us

Change FAQ

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

Is Thena is free for everyone?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

Is Thena is free for everyone?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

Is Thena is free for everyone?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

Is Thena is free for everyone?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s

Start managing your customers faster and easier from Slack.

Add to Slack

Contact Sales Team

Manage customer expectations on Slack

Build deeper relationships with customers in Slack by reducing manual work.

Add to Slack

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Never miss a customer message on Slack again

OR Request a Demo

“Get a bird’s eye view on the customer engagement patterns across your workspace. Get a bird’s eye view on the customer engagement patterns across your workspace.”

June Zhang

Head of Customer Experience, UserEvidence

Improve Customer Service by proactively communicating with your customers

Request Management

Triage customer requests

Get a bird’s eye view on the customer engagement patterns across your workspace. Get a bird’s eye view. Open-source neutral-style system symbols elaboratel

Knowledge Base AI

Automate responses with Generative AI

Get a bird’s eye view on the customer engagement patterns across your workspace. Get a bird’s eye view. Open-source neutral-style system symbols elaboratel

Knowledge Base AI

Automate responses with Generative AI

Get a bird’s eye view on the customer engagement patterns across your workspace. Get a bird’s eye view. Open-source neutral-style system symbols elaboratel

Knowledge Base AI

Automate responses with Generative AI

Get a bird’s eye view on the customer engagement patterns across your workspace. Get a bird’s eye view. Open-source neutral-style system symbols elaboratel

Engage your customers smarter with Thena

Request Management

Customer Support

Analytics

Engage your customers smarter with Thena

Best practices, research and tips on managing customers

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FEATURED ARTICLES

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BEST PRACTICE GUIDE

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Learn more about modern customer support

Questions? We have answeres

Do you offer monthly contracts?

Our standard contracts require an annual commitment. Monthly contracts are available at an additional cost.

What billing frequency options do you provide?

For annual and longer-term contracts, you can choose from upfront or quarterly payment options.

Do we get a Customer Success Manager?

A dedicated Customer Success Manager is available for enterprise contracts.

Can we request a security review?

A dedicated security review process is included with enterprise contracts.

Are you GDPR compliant?

Yes, we are fully GDPR compliant. Required documentation is shared during the sales process.

Are you SOC 2 Type 2 compliant?

Yes, we are SOC 2 Type 2 compliant, with documentation provided during the sales process.

Are you HIPAA compliant?

Yes, we are HIPAA compliant, and supporting documentation is available during the sales process.

Where are your offices located?

Our offices are based in Mountain View, California, and Bangalore, India.

Who are your investors?

We are backed by Lightspeed, First Round Capital, Pear VC, and Tenacity Ventures.

Start managing your customers faster and easier from Slack.

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